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Declaration of availability

The Municipality of Krakow undertakes to ensure the accessibility of the Municipal Internet Platform website in accordance with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities. This accessibility statement applies to Kraków Otwarty na Świat - krakow.pl/otwarty_na_swiat/.
Date of publication of the website: 1 December 1996
Date of last major update: 26 March 2020


Status in terms of compliance with the law


The website is partially compliant with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities due to the incompatibilities or exemptions listed below.

Requirements that have not been met:

•    Films do not have subtitles for the deaf
•    Some of the files published on the website are scans of documents published in .pdf format, which have not undergone the optical text recognition (OCR) process.

Reasons for exclusion:

•    Films and files were published before the digital accessibility act came into force.
•    If possible, previously published files will successively undergo the OCR process and new files will be published in formats containing content with a correctly marked logical structure.


Date of the Declaration and method of assessing digital accessibility


 
This declaration was made on 22 September 2020.
The declaration was drawn up on the basis of a self-assessment conducted by a public entity.

Keyboard shortcuts


You can use standard browser keyboard shortcuts on the “Krakow.pl” website - www.krakow.pl.
Possible additional shortcuts: none

Feedback and contact details


In case of problems with website availability, please contact us. The contact person is Bogdan Dąsal, Accessibility Coordinator, bogdan.dasal@um.krakow.pl, tel. +48 12 616 50 07. Requests for information not digitally accessible and requests for digital accessibility can be made using the same route.
 

Information on the procedure


Everyone has the right to make a request for the accessibility of a digital website, mobile application or any element thereof. You may also request information to be made available through an alternative means of access, for example by reading a digitally unavailable document, describing the content of a film without an audio description and others. The request should include the identity of the person making the request, an indication of which website or mobile application is concerned and the means of contact. If the person making the request needs to be informed through an alternative means of access, they should also specify a convenient way of presenting the information. The public entity should comply with the request as soon as possible and at the latest within 7 days from the date of the request. If it is not possible to meet this deadline, the public entity shall immediately inform the person making the request as to when it will be possible to comply with the request, which shall not be more than 2 months from the date of the request. Where it is not possible to provide digital accessibility, the public entity may propose an alternative means of accessing the information. In the event that a public entity refuses to comply with a request for accessibility or an alternative means of accessing information, the person making the request may complain about the provision of the accessibility of a digital website, mobile application or element of a website or mobile application. Once the procedure referred to above has been exhausted, a request may also be made to the Commissioner for Human Rights [link to: https://www.rpo.gov.pl/en].
 

Architectural accessibility


Detailed information on architectural accessibility of the seat of Municipality of Kraków seat can be found on the Architectural accessibility page https://www.bip.krakow.pl/?dok_id=115533
 

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News Publisher: Otwarty na świat EN
Published: 2020-12-03
Last update: 2020-12-03
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